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Carolyn Frost

How to Handle Conflict Like a Pro



So many of us avoid conflict at all costs


But it's a huge disservice to yourself anf those around you


You can manage conflict more effectively


Use the 12 tips below to establish mutual trust and respect, and open the door for a new way forward


Hint! Lead with EQ 😉




I N S P I R E 


"The way we choose to handle conflict can impact the quality of our lives and the health of our relationships." — Sharon Salzber




R E F L E C T 


Emotional Intelligence (EQ) is the ability to recognize, understand, and manage your own - and others' - emotions 


Building your EQ skills has a powerful impact in your work and personal life, and is especially helpful in managing conflict 




 ✨ T H R I V E


12 Ways to Turn Conflict into Opportunity


𝗛𝗲𝗿𝗲'𝘀 𝗵𝗼𝘄 👇🏼


𝟭 --> 𝗣𝗿𝗮𝗰𝘁𝗶𝗰𝗲 𝗔𝗰𝘁𝗶𝘃𝗲 𝗟𝗶𝘀𝘁𝗲𝗻𝗶𝗻𝗴

Engage fully to understand before responding to reduce misunderstandings


𝟮 --> 𝗨𝘀𝗲 "𝗜" 𝗦𝘁𝗮𝘁𝗲𝗺𝗲𝗻𝘁𝘀

Communicate with "𝘐 𝘧𝘦𝘦𝘭" phrases to decrease defensiveness


𝟯 --> 𝗦𝘁𝗮𝘆 𝗖𝗮𝗹𝗺

Use breathing techniques (try 4-7-8) to maintain composure and de-escalate tension


𝟰 --> 𝗥𝗲𝗰𝗼𝗴𝗻𝗶𝘇𝗲 𝗮𝗻𝗱 𝗠𝗮𝗻𝗮𝗴𝗲 𝗘𝗺𝗼𝘁𝗶𝗼𝗻𝗮𝗹 𝗧𝗿𝗶𝗴𝗴𝗲𝗿𝘀

Identify and control your emotional triggers to prevent escalation


𝟱 --> 𝗔𝗴𝗿𝗲𝗲 𝘁𝗼 𝗗𝗶𝘀𝗮𝗴𝗿𝗲𝗲

Accept unresolved issues and respect differing views

This is a mainstay in our house "𝘈𝘨𝘳𝘦𝘦 𝘵𝘰 𝘥𝘪𝘴𝘢𝘨𝘳𝘦𝘦 𝘢𝘯𝘥 𝘮𝘰𝘷𝘦 𝘰𝘯" + (even a half-hearted) handshake goes a long way


𝟲 --> 𝗠𝗮𝗶𝗻𝘁𝗮𝗶𝗻 𝗘𝗺𝗼𝘁𝗶𝗼𝗻𝗮𝗹 𝗔𝘄𝗮𝗿𝗲𝗻𝗲𝘀𝘀

Adapt to the emotional tone of conversations for effective communication


𝟳 --> 𝗣𝗿𝗮𝗰𝘁𝗶𝗰𝗲 𝗘𝗺𝗽𝗮𝘁𝗵𝘆

Understand others' perspectives to bridge differences and ease tensions


𝟴 --> 𝗔𝗱𝗱𝗿𝗲𝘀𝘀 𝗜𝘀𝘀𝘂𝗲𝘀 𝗗𝗶𝗿𝗲𝗰𝘁𝗹𝘆

Confront conflicts promptly to avoid resentment and larger problems


𝟵 --> 𝗦𝗲𝘁 𝗖𝗹𝗲𝗮𝗿 𝗕𝗼𝘂𝗻𝗱𝗮𝗿𝗶𝗲𝘀

Know and communicate your limits clearly to avoid misunderstandings


𝟭𝟬 --> 𝗦𝗲𝗲𝗸 𝗖𝗼𝗺𝗺𝗼𝗻 𝗚𝗿𝗼𝘂𝗻𝗱

Start from mutual agreements to foster cooperation and ease resolution


𝟭𝟭 --> 𝗙𝗼𝗰𝘂𝘀 𝗼𝗻 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀, 𝗡𝗼𝘁 𝗕𝗹𝗮𝗺𝗲

Collaborate on finding solutions rather than assigning blame to enhance outcomes


𝟭𝟮 --> 𝗙𝗼𝗹𝗹𝗼𝘄 𝗨𝗽

Reconnect post-conflict to check in and strengthen relationships  





Which ones do you think could be most effective in your life?


Choose one and practice this week... your relationships will thank you ✨



Love,

Carolyn


xo




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